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Privacy Policy

Privacy Notice

About Us

Helix Tool Company Ltd is a subsidiary of MRO+ Solutions group.

 

MRO Plus Solutions Group Ltd is registered in England, with the trading address:

MJ Wilson Group Ltd

Charlton Street

Grimsby

DN31 1SQ

 

email: GDPR@mroplussolutions.co.uk

 

Helix Tool Company Ltd (or ‘We’ or ‘Us or ‘Our’’) is committed to respecting and protecting your privacy.  Questions and comments about this privacy notice are welcomed. These, and any enquiries about the processing of your personal data should be directed to GDPR@mroplussolutions.co.uk in the first instance.

 

What is Personal Data?

GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified by reference to data items such as: name, contact details, unique identification numbers, location data or online identifiers.

 

How Helix Tool Company Ltd uses your information

In order to facilitate contact with website users, Helix Tool Company Ltd may need to collect personal data about you.

 

Helix Tool Company Ltd will process – that means collect, store and use – any information you provide in a manner that is compatible with the GDPR. Helix Tool Company Ltd will endeavour to keep your information accurate and up to date and not keep it for longer than is necessary.

 

Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure. These measures are described in our Information Security Policy and the Data Protection Policy.

 

What information Helix Tool Company Ltd may collect from you

Helix Tool Company Ltd needs to collect personal data for legitimate interests – to receive and respond to queries submitted via the public facing website. Categories of the type of information we may need from you are:

  • Name
  • Contact details (e.g. Email address, phone number)

 

A description of these legitimate interests:

  • To receive and respond to general queries and complaints
  • To identify and pursue commercial opportunities that come in via the website

 

Where we use your personal information for marketing and communications purposes such as the distribution of a corporate newsletter or webinar invitations, you may opt out at any time, simply by emailing GDPR@mroplussolutions.co.uk. We will immediately withdraw your name from our marketing lists. In addition to this, all our electronic marketing material carries an unsubscribe option, so you can also unsubscribe at any time.

 

During the processing of your information, no automated profiling or decision-making takes place.

 

Disclosure of your personal data

Helix Tool Company Ltd will never disclose your data to other parties for their own use. Your personal data may be processed by a limited number of service providers for example, IT providers. These parties are contracted to Helix Tool Company Ltd, are obliged to keep your details secure and use them for no other purpose than to fulfil the service that they provide to us.

 

Your rights

You have the right to access information held about you.  You have a right to request a copy of the personal data you have provided, to be sent to you or other parties in machine readable format (data portability). Where there are any changes to the purposes for which your data is processed, or any changes to the way in which your personal data is disclosed, you have a right to be informed of these changes. Helix Tool Company Ltd will do this by updating our privacy policies on our website and / or contacting you with the relevant information in a timely and transparent manner.

 

You have the right to ask for your personal data to be rectified where there is an inaccuracy and you have the right to ask for your personal data to be erased, where there is no overriding legal basis for it to be retained. You have the right to ask for your data not to be processed for marketing purposes and where any processing of personal data is carried out on the basis of your consent, you have the right to withdraw that consent as easily as it was given.

 

You have the right to object to decisions Helix Tool Company Ltd has taken about the processing of your personal data and where you believe Helix Tool Company Ltd has contravened the General Data Protection Regulations, you have the right to lodge a complaint with the Information Commissioner’s Office.

 

You have the right to request that processing of your personal data is restricted, where there is an objection or request for rectification pending, or where you require data that would otherwise be deleted to be retained, for example for the defence of legal claims.

 

For any questions about, or to exercise any of your rights as a data subject, please contact GDPR@mroplussolutions.co.uk.

 

End of Privacy Notice